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Privacy Policy

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Privacy Policy for Home Management

Effective Date: July 26, 2026

Legal Entity: alkashier ("we," "us," or "our")

Contact Email: our support page (https://smartlinks.live/app/home-management/support)

This Privacy Policy explains how alkashier collects, uses, discloses, and safeguards your information when you use our mobile application, Home Management (the "App"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the App.

1. Information We Collect

We collect information to provide, maintain, and improve the services offered within the Home Management App. The types of information we collect include:

A. Personal Information You Provide to Us

  • Account Data: Name, email address, username, password, and contact preferences when you register for an account.
  • Household & Profile Data: Information you input regarding your home, household inventory, scheduled tasks, device setups, or family profile details.
  • Customer Support & Communications: Records of communications when you contact us at our support page (https://smartlinks.live/app/home-management/support) for legal, privacy, or technical support.

B. Automatically Collected Data & Device Information

  • Usage Data: Features accessed, time spent on pages/screens, diagnostic logs, and interaction data within the App.
  • Device Identifiers: Mobile device ID, IP address, operating system type and version, browser type, and unique device tokens (e.g., for push notifications).
  • Location Data: Coarse or precise location details, if explicit permission is granted for location-aware home automation capabilities.

2. How We Use Your Information

We process your data strictly for legitimate operational and commercial purposes under applicable privacy laws, including:

  • To create, manage, and maintain user accounts and app features.
  • To facilitate household sharing and collaborative management settings.
  • To deliver transactional notifications, administrative messages, and app updates.
  • To detect, prevent, and address technical issues, security vulnerabilities, or fraudulent activity.
  • To fulfill legal and regulatory compliance obligations.

3. Disclosure & Sharing of Information

We do not sell, rent, or trade your personal information. We may share information under the following limited circumstances:

  • Service Providers: Cloud storage providers, analytics partners, and crash-reporting services under strict data processing agreements.
  • Legal Compliance: When required by court orders, subpeonas, or applicable governmental regulations.
  • Business Transfers: In connection with any merger, acquisition, or sale of company assets, subject to standard confidentiality protections.

4. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Upon account deletion requests, personal data is permanently deleted or anonymized according to our data disposal protocols.

5. Data Deletion Requests & Rights

Users have the right to request the deletion of their account and associated personal data at any time in compliance with Google Play Store, Apple App Store, GDPR, and CCPA requirements.

How to Submit a Data Deletion Request

You can request the deletion of your account and personal data through either of the following methods:

Upon receiving a valid request, we will verify your identity and purge your personal data from our active databases within thirty (30) days, except where retention is mandated by applicable law.

6. European Economic Area (EEA) & UK User Rights (GDPR)

If you reside in the EEA or UK, your legal rights under the General Data Protection Regulation (GDPR) include:

  • Right of Access: Request access to your personal data.
  • Right to Rectification: Request correction of inaccurate or incomplete personal data.
  • Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data.
  • Right to Restrict Processing: Request restrictions on processing your personal data.
  • Right to Data Portability: Request a copy of your personal data in a structured, machine-readable format.
  • Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.

To exercise these rights, please contact our privacy representative at our support page (https://smartlinks.live/app/home-management/support).

7. California Residents Privacy Rights (CCPA / CPRA)

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have specific privacy rights:

  • Right to Know & Access: The categories and specific pieces of personal information collected, disclosed, or sold.
  • Right to Delete: The right to request deletion of personal information held by us.
  • Right to Opt-Out: We do not sell or share personal information for cross-context behavioral advertising.
  • Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

8. Children's Privacy

The App is not directed to children under the age of 13 (or 16 in certain EU jurisdictions). We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal data from a child without verified parental consent, we will promptly delete such information from our records. If you believe a child has provided us with personal data, please contact us immediately at our support page (https://smartlinks.live/app/home-management/support).

9. Security Measures

We employ technical, administrative, and physical security safeguards designed to protect personal information against unauthorized access, loss, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage system is 100% secure.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy within the App or on our website. Your continued use of the App following any updates constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or legal inquiries regarding this Privacy Policy or our data practices, please contact us at:

alkashier
Attn: Legal & Privacy Department
Email: our support page (https://smartlinks.live/app/home-management/support)
Data Deletion Portal: https://smartlinks.live/legal/home-management/data-deletion